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Application Case Study
Electronics Industry -
Product testing

Thomson Consumer Electronics Cuts Testing Time
Reprinted from Quality Magazine, a Chilton publication, May 1996

by: Robert Lancaster, Senior Mechanical Engineer
Thompson Consumer Electronics
Product protection lab, Indianapolis

Benefits

Results available in 30 sec. vs. 5 min.
$1.6 million savings on packaging
Ability to record twice as many events
Increased willingness of engineers to run more tests

Sometimes breaking things is constructive. Some people, like me, even get paid to do it. I break things at Thomson Consumer Electronics because manufacturers need to identify how and why a product fails so that they can determine the proper corrective action. My Indianapolis-based company manufactures televisions, VCRs, and other consumer electronics.
     At Thomson electronics we look for mechanical failures, such as cracked plastic cabinets, deformed or broken support ribs, or broken glue joints. In the chassis, we look for cracks in printed-circuit boards, broken solder joints, loose connectors, and broken leads.
     Once we’ve identified a problem, we have two options: improve the packaging to eliminate the problems pinpointed in testing or redesign the product to make it more rugged. The latter is more efficient and cost-effective, but requires a solid understanding of why the product failed during testing.
     In addition to knowing why a product failed, knowing how it responded during a test is important. For example, a printed circuit board that bends during a shock test may not fail during a test, but engineers want to redesign it because of the potential for failures. A flexing board might return to its original condition after a stress or drop test and visual evidence of its condition during the test is the only way to identify that it might fail in the future.
     Previous technologies provided some insight to the testing process, but each offered its own shortcomings. A high-speed, instant – film system provided rapid feedback but poor image quality. Traditional high-speed film cameras provided higher quality and faster frame rates, but less immediacy.

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Our current system, an EktaPro motion analyzer from Eastman Kodak Co., Motion Analysis Systems Div. [Note - Redlake MASD, Inc., has acquired the Motion Analysis Systems Division From Eastman Kodak] records sharp, full-color images at speeds as fast as a 200 kB digital data file. Images can be viewed on a Super VGA color monitor at any of several playback speeds. We use on-board, dynamic random access memory during testing and archive results.
     We achieve great precision in our testing because the control circuit on a shock table triggers recording. In most cases, we partition storage to allow for 113 frames per event (a shock pulse of 20 msec. Requires 60 frames to show the static product before the pulse, then the product’s reaction to the pulse until it appears to be at rest again).
     The biggest advantage of the analyzer is that it allows us to immediately analyze data. We run a test, analyze it visually, and have answers in minutes. The immediacy of the results, 30 sec. vs. 5 min., also means that we actually record more events than we did with film-perhaps twice as many. The analyzer also helps with more extensive testing. For example, we were able to determine the reason for a problem in a recent series of tests within days, instead of weeks. This same series of tests also garnered a $1.6 million saving in packaging costs.
     Another benefit is that engineers are more willing to set up a test. In the past, they might have been forced to guess at the cause of a problem so that production could resume, rather than wait a few days for film to be processed. The headaches associated with retests also are a thing of the past. Now, if one camera angle fails to provide the information we need, we simply reposition the camera and run a second test.
     Capturing images digitally provides valuable flexibility. Images can be appended to e-mail messages and computer-generated reports. We can select a group of several key images from a test and send them to design engineers electronically. The analyzer also offers us the ability to superimpose grids on a screen to measure displacement of key structures during testing.

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Kodak and EktaPro are trademarks of Eastman Kodak Company.

Cameras -
Cameras typically used in the electronics industry -

Industry Video Clip
Machine Design & Diagnosis

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